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CWA Members Ratify New Union Contract with Frontier Communications

September 28, 2023

Charleston, W.Va. – Today, members of the Communications Workers of America (CWA) union in West Virginia and Ashburn, Va., voted overwhelmingly to ratify a new union contract with Frontier Communications. The four-year union contract achieves significant wage increases, preserves existing job security language, and maintains quality health and welfare benefits. In addition, Frontier has committed to creating additional jobs and a long-term work at home agreement.

CWA and Frontier reached a tentative agreement for a four-year contract on August 26, covering approximately 1,400 CWA-represented workers. The agreement was ratified by a vote of union members that was finalized today. The term of the agreement will be retroactive to August 6, 2023, and will remain in effect until August 7, 2027.

The Communications Workers of America issued the following statement:

CWA members are proud to stand together today to ratify a union contract that is among the best in the telecommunications industry. Our members care deeply about providing quality service to the communities where they work and live. This contract ensures that we can continue delivering quality services to our communities and deliver new high-quality union jobs to West Virginia and Ashburn, Va., to support working families. This contract is an investment in our members, our communities, and the dignity of an honest day’s work.

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About CWA: The Communications Workers of America represents working people in telecommunications, customer service, media, airlines, health care, public service and education, manufacturing, tech, and other fields.

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